Privacy Policy

Last Updated: April 9, 2026

ServiceCaddie LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services ("Services").

1. Who We Are

ServiceCaddie is a marketing and automation platform designed to help local businesses generate leads, improve visibility on Google and AI search platforms, and collect and manage customer reviews.

Website: https://servicecaddie.io
Contact: [email protected]

2. Information We Collect

We collect personal information when you:

Create an account

Request information about our services

Contact support

Use our platform features

Information may include:

Name

Email address

Phone number

Mailing address

Billing information

Login/authentication data

Customer contact information uploaded by users

3. Client Responsibility for Customer Data

If you upload customer data into ServiceCaddie:

You confirm you have proper consent to contact those individuals

You agree to comply with all applicable laws (including SMS and email regulations)

You accept responsibility for how that data was collected

ServiceCaddie does not verify how your data was obtained.

4. Payment Information

Payments are securely processed through Stripe.

We do not store full credit card information.

Stripe Privacy Policy: https://stripe.com/privacy

5. How We Use Your Information

We use your information to:

Provide and operate our platform

Create and manage accounts

Send service-related communications

Respond to support requests

Send review requests and marketing messages on your behalf

Improve SEO and AI search visibility features

Prevent fraud and maintain security

Comply with legal obligations

6. Marketing & Case Studies

We may use business-related information for marketing purposes, including:

Business name

Logo

Public reviews

Testimonials

General performance results (ex: increased reviews or rankings)

To opt out, email: [email protected]

7. Sharing Your Information

We may share information with trusted providers such as:

Hosting providers

Payment processors

Email and SMS platforms

Analytics tools

Authentication services

AI technology providers

Third-Party Platforms

ServiceCaddie integrates with platforms like Google and social media.

We do not control these platforms and cannot guarantee:

Review visibility

Rankings

Content permanence

8. Cookies & Tracking

We use cookies to:

Improve performance

Analyze usage

Maintain security

Personalize your experience

9. Artificial Intelligence Features

Some features use AI to:

Improve SEO and AI search visibility

Automate content and marketing

Enhance platform performance

You may disable AI features in your account settings.

10. Data Retention

We keep your data only as long as necessary to:

Provide services

Maintain accounts

Meet legal requirements

Resolve disputes

Some data may remain in backups temporarily.

11. Data Security

We use safeguards such as:

Encryption

Secure servers

Access controls

Authentication systems

No system is 100% secure, but we take reasonable steps to protect your data.

12. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect data from minors.

13. Your Rights

Depending on your location, you may have the right to:

Access your data

Correct your data

Delete your data

Withdraw consent

To submit a request, email:
[email protected]

14. Do Not Track

We currently do not respond to “Do Not Track” signals due to lack of industry standards.

15. U.S. Privacy Rights

Some U.S. residents may have additional rights, including:

Access to collected data

Data correction

Data deletion

Opt-out of certain uses

16. SMS & Mobile Data

Phone numbers are used only for relevant communications (reviews, notifications, etc.)

We do not sell or share SMS opt-in data

You can opt out anytime by replying STOP

17. Updates to This Policy

We may update this policy from time to time.

Changes will be reflected by the “Last Updated” date above.

18. Contact Information

ServiceCaddie LLC
United States

📧 [email protected]

19. Request Data Access or Deletion

To request access, updates, or deletion of your data:

Email: [email protected]

We may verify your identity before processing your request.

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